How paying works
If you have an invoice from us and want to check it’s real, this is the page to read.
The quote, then the invoice
After we’ve measured your kitchen, we send you a quote. If you accept it, you’ll get an invoice by email from Quality Built Cabinets.
Paying the invoice
You can pay by card or bank transfer directly from the invoice, or mail us a check. The invoice is paid in full — there’s no deposit and no payment plan.
What happens next
Once your payment clears, we place the order with our supplier.
If you change your mind, or something’s wrong
Cancel before we place the order with our supplier and you get a full refund. Cabinets that arrive damaged or aren’t what you ordered are replaced at no cost to you. If a cabinet doesn’t fit because of measurements we took, that’s our error and our cost. Cabinets that arrive correct can’t be returned — ours ship assembled, and assembled cabinets can’t go back to the supplier.
Not sure an email is from us?
Call or email us before you pay anything. We would much rather answer the question twice than have you wonder.
The full order policy — quotes, measurements, damage and returns — is on our terms page.